Modern solutions for a modern world.
Luisa and Des McConville - Founders
Luisa was the initial inspiration for Onsite Interpreting. She started the business in the IT Sligo - Business Innovation Centre. Indeed Luisa was the true founder of this highly valued service in the Northwest. Des joined in 2006 and has successfully directed and grown the business since.
In 2021 Onsite Interpreting merged with another successful local enterprise ICE Group.
Des McConville who will remain in a leadership role said
“It is fantastic to meet like-minded business owners, we can utilise the scale and business systems of ICE to consolidate our number one position in the Northwest and grow our reach nationally and internationally.”
ICE Group have grown from humble beginnings in 1972. Now having offices in Sligo, Galway, Limerick, Dublin and Sydney. Margaret Cox – Managing Director, ICE Group acknowledged the ambitions for the future.
“With this development, we are bringing our know-how and expertise of business processing to support the back-office functions of Onsite Interpreting. Having people on the ground across the country, we will be readily able to deliver to the increasing demand for interpreting services.”
ICE Group are a people-centric business, providing recruitment, training and business services both in Ireland and internationally.
Our Commitment to Quality
In 2016 ICE Group achieved certification to the ISO 9001:2015 standard in Recruitment, Training and Outsourced Services. ISO 9001:2015 is the international standard that specifies requirements for a quality management system (QMS).
Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. The achievement and continued maintenance of this certification clearly demonstrate the quality of service delivered by ICE Group.
As an ISO 9001:2015 certified organisation, we review our processes bi-annually and measure processes against:
- evolving best practice
- changes in technology and new screening or sourcing tools
- changing client requirements
- changes in national legislation (or changes following case law)